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Terms of Service

Last updated: December 2024

Important Notice

Please read these terms carefully before using our services. By using our website and services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Tech Republic's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Note: These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Services Description

Laptop Repair Services

  • • Hardware diagnostics and repair
  • • Software troubleshooting
  • • Virus removal and system cleanup
  • • Data recovery services
  • • Screen and battery replacement

PC Parts Sales

  • • Processors and motherboards
  • • Memory and storage solutions
  • • Graphics cards and peripherals
  • • Cooling and power supplies
  • • Cables and accessories

3. User Responsibilities

Your Obligations

As a user of our services, you are responsible for providing accurate information and maintaining the security of your account.

  • Provide accurate and complete information when creating an account or placing orders
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Use our services only for lawful purposes

4. Repair Services Terms

Service Warranty

We provide a 90-day warranty on all repair work performed. This warranty covers:

  • • Workmanship and parts used in the repair
  • • Functionality of the repaired components
  • • Re-repair of the same issue at no additional cost

Data Responsibility

While we take precautions to protect your data, we cannot guarantee:

  • • Preservation of all data during repair processes
  • • Recovery of data from severely damaged devices
  • • Compatibility with all software after repairs

Recommendation: Always backup your data before sending devices for repair.

Device Pickup

Repaired devices must be picked up within 30 days of completion. Unclaimed devices may be subject to storage fees or disposal after 60 days.

5. Product Sales Terms

Product Warranty

All products come with manufacturer warranties as specified:

  • • Processors: 3-year manufacturer warranty
  • • Memory modules: Lifetime warranty
  • • Storage devices: 3-5 year warranty
  • • Graphics cards: 2-3 year warranty
  • • Other components: Varies by manufacturer

Return Policy

Returns are accepted within 30 days of purchase with the following conditions:

  • • Product must be in original packaging
  • • No physical damage or signs of use
  • • Original receipt or proof of purchase required
  • • Restocking fee may apply to opened items

Shipping and Delivery

Shipping terms and delivery estimates:

  • • Standard shipping: 3-5 business days
  • • Express shipping: 1-2 business days
  • • Free shipping on orders over LKR 25,000
  • • Tracking information provided for all shipments

6. Payment Terms

Secure Payments

We use industry-standard encryption to protect your payment information.

• All prices are listed in LKR (Sri Lankan Rupee) and are subject to applicable taxes

• Payment is required at the time of order placement

• We accept major credit cards, debit cards, and PayPal

• For repair services, payment is due upon completion of work

• Refunds will be processed within 5-10 business days

7. Limitation of Liability

Important: Tech Republic's liability is limited to the amount paid for services or products. We are not liable for indirect, incidental, or consequential damages.

This limitation applies to:

  • Data loss during repair processes
  • Compatibility issues with third-party software
  • Delays in shipping or delivery
  • Service interruptions or website downtime

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Tech Republic and is protected by copyright laws.

Prohibited Uses:

  • • Copying or reproducing website content without permission
  • • Using our trademarks or logos without authorization
  • • Reverse engineering our software or systems
  • • Creating derivative works based on our content

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

10. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice, effective immediately.

Grounds for Termination:

  • • Violation of these terms of service
  • • Fraudulent or illegal activities
  • • Harassment or abuse of our staff
  • • Non-payment of services or products

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state where Tech Republic is located, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

We will notify users of significant changes via email or website notice.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@techrepublic.com
Phone: (555) 123-4567
Address: 123 Tech Street, City, State 12345

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